Privacy Policy

Effective Date: 30 September 2024

At County Signs, accessible from countysignsonline.co.uk, we value your privacy and are committed to protecting your personal information. This privacy policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website, contact us, or engage with our services. It also describes your privacy rights, including your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of information:

Personal Information: When you contact us via our website, email, or phone, we may collect personal information such as:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Any other information you choose to provide
Usage Data: We may automatically collect information about how you access and use our website, including:
- Your IP address
- Browser type and version
- Pages you visit on our site
- Time and date of your visit
- Time spent on each page
- Referring website addresses
Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to monitor activity on our site and store certain information. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

2. How We Use Your Information

County Signs uses the collected information for various purposes, including:

To provide and maintain our services
To notify you about changes to our services
To respond to your inquiries and provide customer support
To gather analysis or valuable information so that we can improve our website and services
To monitor the usage of our website
To detect, prevent, and address technical issues
To comply with legal obligations and protect our rights

3. Legal Basis for Processing Personal Data

Under the GDPR, we rely on the following legal bases for processing your personal information:

Consent: We may process your personal information with your consent, for example, when you subscribe to our newsletter or provide us with information via contact forms.
Contractual Necessity: We process your information to fulfill our contractual obligations to you when you engage our services.
Legal Obligation: We may process your information to comply with applicable laws and regulations.
Legitimate Interests: We may process your information to pursue our legitimate interests, provided that these interests do not override your rights and freedoms.

4. Disclosure of Your Information

We do not sell, rent, or lease your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, or perform service-related tasks. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of that business transaction.

5. Data Security

The security of your data is important to us, and we strive to use commercially acceptable means to protect your personal information. We implement various security measures to maintain the safety of your personal information, including encryption, firewalls, and secure server environments. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below.

7. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

County Signs
Unit 2, Cook House
Brunel Drive
Newark
NG24 2FB

Tel: 01636 605505
Email: sales@countysignsonline.co.uk

Why Choose County Signs? – Your Trusted Signage Partner Since 1992

At County Signs, we understand that your signage is more than just a display—it’s an essential part of your business’s identity and marketing strategy. As a family-run company with over 30 years of industry experience, we’ve built a reputation for delivering high-quality, customised signage solutions that help businesses stand out and thrive. Here’s why County Signs is the ideal choice for all your signage needs:

1. Over 30 Years of Expertise & Experience

Since our establishment in 1992, we have been at the forefront of the signage industry, working with businesses of all sizes and sectors across the UK. Our extensive experience means we understand the challenges and opportunities involved in creating impactful signage, ensuring every project is handled with the highest level of expertise and precision.

Proven Track Record: We’ve successfully completed thousands of projects over the years, gaining a deep understanding of various industries, from retail to corporate and industrial sectors.
Knowledge of Materials & Techniques: Our experience means we know the best materials and methods to use for each specific project, ensuring durability and effectiveness.
Up-to-Date with Industry Trends: We stay informed on the latest signage trends and technologies to provide innovative and modern solutions that keep your business ahead of the competition.

2. Comprehensive Range of Custom Signage Solutions

At County Signs, we offer a one-stop shop for all your signage needs. Whether you require fascia signs, banners, vinyl graphics, or engraving services, we handle every aspect of the project from concept to completion.

Tailored to Your Brand: We understand that every business is unique, which is why we work closely with you to create fully customised signage that reflects your brand’s personality, values, and goals.
Full-Service Approach: From initial design consultation to manufacturing and professional installation, we manage every step of the process in-house, ensuring complete control over quality and timelines.
Diverse Capabilities: We offer a wide range of services, including shop signs, vehicle wraps, health and safety signage, and much more. Whatever your signage requirements, we have the capabilities to meet them.

3. Personalised, Family-Run Service

As a family-run business, we take great pride in offering personalised service that is tailored to each client’s individual needs. Our team is small enough to offer a hands-on, customer-focused approach, yet large enough to handle projects of any size.

Friendly & Approachable: We build strong relationships with our clients, taking the time to listen and understand their specific signage needs. Our friendly team is always available to offer advice and support throughout the project.
Attention to Detail: Every project, no matter how big or small, receives our full attention. We pride ourselves on our meticulous craftsmanship and dedication to ensuring every sign meets the highest standards.
Commitment to Customer Satisfaction: Your satisfaction is our top priority. We’re not just creating a product—we’re providing a solution that enhances your business. We work closely with you to ensure that the final signage exceeds your expectations.

4. Nationwide Coverage – Serving Businesses Across the UK

Although we’re based in Newark, Nottinghamshire, we offer nationwide coverage, serving businesses across the UK. No matter where you are, our team is equipped to deliver and install signage to your exact specifications.

No Location is Too Far: We have the infrastructure and resources to serve clients nationwide, from bustling city centres to more rural areas.
Consistent Quality Across Locations: Regardless of where you’re located, we ensure that our high standards of quality and service remain the same for every project.
Efficient Delivery & Installation: We provide quick turnaround times and expert installation, ensuring your signage is delivered and fitted without any hassle, no matter your location.

5. High-Quality Materials & Durable Signage

We understand that your signage needs to withstand the test of time, whether it’s exposed to harsh weather conditions outdoors or constant use in a busy interior space. That’s why we use only the highest-quality materials, sourced from trusted suppliers, to ensure your signage remains durable and effective for years to come.

Weather-Resistant Solutions: Our outdoor signs are made from materials such as aluminium composite, PVC, acrylic, and vinyl, designed to withstand rain, wind, and UV exposure without fading or deteriorating.
Long-Lasting Printing: We use cutting-edge printing technology and high-quality inks that are resistant to fading, ensuring your signs remain vibrant and clear even after prolonged use.
Low Maintenance: Our signs are designed to be durable and low-maintenance, reducing the need for frequent repairs or replacements and providing long-term value for your investment.

6. Creative & Innovative Design Expertise

Our team of talented designers is passionate about creating signage that not only looks stunning but also helps you achieve your business goals. We work closely with you to ensure that your vision is realised in a way that is visually appealing, functional, and effective.

Bespoke Designs: We don’t believe in one-size-fits-all solutions. Every sign we create is bespoke, designed specifically for your business to reflect its unique identity.
Creative Input: We offer creative guidance and advice, ensuring that your signage is not only aesthetically pleasing but also strategically designed to attract attention and drive footfall or engagement.
Latest Technology & Techniques: We stay at the cutting edge of signage technology, incorporating the latest design techniques, materials, and printing methods to create innovative and contemporary signage solutions.

7. Professional Installation for a Flawless Finish

Proper installation is key to ensuring that your signage not only looks great but also functions effectively and remains secure for the long term. Our experienced installation team ensures that every sign is fitted with precision and care, giving you peace of mind that your signage will perform as expected.

Skilled Installers: Our team of installers is trained and experienced in handling all types of signage, from fascia signs and banners to vinyl wraps and large-scale shop signs.
Health & Safety Focused: We adhere to strict health and safety standards during installation, ensuring that every sign is fitted securely and safely, no matter the environment.
Nationwide Installation: Whether your business is local to Newark or located elsewhere in the UK, our installation services are available nationwide.

8. Competitive Pricing & Long-Term Value

At County Signs, we offer affordable pricing without compromising on quality. We understand that signage is an investment in your business, and we strive to provide solutions that offer excellent long-term value.

Transparent Pricing: We provide clear, detailed quotes with no hidden fees, ensuring you know exactly what to expect from the outset.
Cost-Effective Solutions: Our signs are designed to last, meaning you won’t need to frequently replace or repair them. This long-term durability translates into significant savings over time.
Custom Options for All Budgets: Whether you’re a small start-up or a large enterprise, we offer a range of options to suit your budget, from simple vinyl graphics to large-scale illuminated shop signs.

9. Commitment to Sustainability

We are dedicated to minimising our environmental impact by using sustainable materials and eco-friendly processes wherever possible. Our commitment to sustainability includes:

Eco-Friendly Inks & Materials: We use environmentally responsible inks and materials for many of our signage solutions, helping to reduce waste and energy consumption.
Recyclable Options: We offer recyclable materials for signs and banners, ensuring that your signage not only looks great but is also environmentally responsible.
Sustainable Practices: We strive to reduce waste and optimise efficiency in every stage of production, from design and manufacturing to delivery and installation.

10. Trusted by Businesses Nationwide

Over the past three decades, we have earned the trust and loyalty of countless businesses across the UK. Our clients come from a wide range of industries, including retail, hospitality, construction, healthcare, education, and more. Many of our clients are repeat customers, a testament to the quality of our work and the relationships we’ve built.

Strong Client Relationships: We are proud to have long-standing relationships with many of our clients, who return to us for all their signage needs.
Positive Feedback: Our clients consistently praise our professionalism, high-quality products, and exceptional customer service.
Reputation for Excellence: Our commitment to delivering outstanding results has helped us build a strong reputation as a trusted signage provider across the UK.

From design to installation, we offer the expertise, creativity, and professionalism to bring your vision to life.

Unit 2, Cook House
Brunel Drive
Newark
NG24 2FB

Tel: 01636 605505
Email: sales@countysignsonline.co.uk

Mon: By Appointment Only
Tues-Thurs: 8.00am – 4.30pm
Fri: By Appointment Only
Sat-Sun: Closed

Fascia Signs
Health & Safety Signs
Banners
Vinyl Graphics
Engraving Services
Shop Signs
School Signs
Street Signs